Part Time Customer Sales Advisor, Wembley

Topps Tiles is the UK’s largest retail tile and wood flooring specialist with over 330 stores. They are currently looking for part time Retail Customer Sales Advisors

Location:  Brondesbury Park, Wembley (HA9), HA9 7PU
Salary:  £6,947 Basic, £8,700 OTE
Job type:  Part Time
Job id: 61227925


The Role

• Deliver exceptional levels of customer service through inspiring and engaging the customer
• Deliver and exceed personal sales targets through exceptional service
• Use effective questioning techniques to identify specific customer needs
• Build and maintain positive working relationships with trade account customers
• Advise customers on suitable products, identify and maximize sales opportunities
• Resolve customer queries and complaints with professionalism and enthusiasm
• Work as part of a team to maintain exceptional store standards of presentation, including merchandising & stock control

The Person

• Previous customer service or customer care experience from any industry
• An ability to engage customers through outstanding communication, questioning and listening skills
• Previous experience of working as part of a team and the ability to work co-operatively with others
• Confident and professional in dealing with a wide variety of different customer situations
• Experience of working to targets in a customer focused environment
• Energy, drive and a positive can do attitude
• Flexible to cover store opening hours and weekends 

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